FAQs

Apartments
Apartments
Contact
Contact

Finding the right apartment in Yorktown can be a daunting task! At The Michelle, we keep it straightforward—giving you clear answers on everything from floorplans and features to amenities and more so you can make the right call without overthinking it. Still stuck? Fill out our contact form here, and someone will be in touch.

General Community Info

  • We are open Monday through Friday from 9:00 am to 6:00 pm and Saturday from 10:00 am to 5:00 pm. We are closed on Sundays.

  • We offer pet-friendly studio, one and two-bedroom apartments in Yorktown to fit different lifestyles and budgets. Key features include luxury vinyl plank flooring, stainless steel appliances, granite countertops, and private balconies or patios. Find your perfect fit here.  

  • Our brand-new community is located in Yorktown, Indiana minutes from Downtown Muncie and Ball State University. We’re off Kilgore Avenue close to I-69 and IN-3, so you can easily travel to Anderson, Muncie, and beyond!

  • Nearby schools include Yorktown Elementary School, Yorktown Middle School, Yorktown High School and Ball State University. For a full list of schools and local places, click here.

  • Grocery stores near our community include Asian Mart on Kilgore, Dollar General, and ALDI. For more local places, click here.

Leasing & Application Process

  • To apply, choose your apartment, complete the online application here, and submit the required documents. Once your application is submitted, someone from our Resident Screening team will reach out with next steps within 1-2 business days.   

  • All pricing info can be found here. Please reach out to our team with any questions.

  • All applicants must meet our screening criteria, which includes a credit check, background check, income verification, and rental history review. 

  • We offer a variety of lease term options, ranging from a short-term 3 month lease all the way up to 15 months. Pricing may vary based on lease length and availability.  

Tour Options

  • We offer in-person tours during office hours listed here.

  • Once in-person tours begin this summer, yes, we will offer walk-in tours. For now, the best way to book a tour is to contact our team here.

  • You must present a valid government ID (driver’s license, passport, etc.) before our team begins a tour. Your ID will be held by our team during your tour and returned at the completion of your tour. 

  • Scheduling a tour is easy! Fill out the form here, and someone from our team will be in touch.   

For Pet Owners

  • Yes! We’re a pet-friendly community and allow up to two (2) pets per apartment! We do have breed restrictions. Please contact us here with any questions. 

  • All information regarding pricing can be found here. For questions about fees or breed restrictions, contact our team here.   

  • No. Approved service animals and approved emotional support animals are not considered pets under applicable fair housing laws, so pet fees and pet rent do not apply once a reasonable accommodation request has been approved. If the disability or disability-related need is not readily apparent, we may request supporting documentation as permitted by applicable law. 

  • We have an off-leash dog park and a pet spa at our Yorktown apartment community!

Moving In

  • On the day your lease begins, all leaseholders (ages 18+) must sign the lease agreement saved to your resident portal here. We cannot hand over keys until this step is complete. If you haven’t done so already, you must also submit your pro-rated rent and deposit, renter’s insurance documentation, and pet ESA paperwork.

  • Your keys will be held in the leasing office and are only available for pickup during business hours listed here.

  • We do not, so please plan your move accordingly. Questions? Our team is here to answer all move-in day questions so it can be as smooth as possible.

Amenities & Lifestyle

  • We offer outdoor surface-level parking that's first-come, first-served. We also have a few guest parking spaces available.

  • No, we don't have EV charging stations.

  • Packages are delivered to the leasing office. Mailboxes are located near our main entrance.

  • No, we do not offer additional storage space for rent.

  • No, we do not. Parking is surface-lot only and is first-come, first-served.

  • Yes, we offer furnished apartments through Cort. Contact us here for more information.

Moving Out

  • If you need to break your lease for any reason, you can do so. However, you will be required to pay a fine of one month’s rent and will owe through 60 days, totaling 3 months’ rent. This is outlined in your lease agreement on your resident portal here. 

  • We require a written 60-day notice, outlined in your lease agreement on the resident portal here. You must send your notice via email or in written form. A verbal notice will not be accepted. 

  • When it’s time to move out, drop off your keys to the leasing office in an envelope with your apartment number listed. Make sure to pay your prorated rent online here or via a check or money order. 

Resident Support

  • You can pay rent online via the resident portal here or in person via check or money order. Please note your apartment name on checks or money orders. 

  • Rent is due by the 5th of each month. Payments made after the 5th of the month will begin to incur penalties, outlined in your lease agreement here.

  • To submit a maintenance request, visit the resident portal here. In case of emergency, please call 911. Our team will respond to non-emergency work orders during regular business hours.

    To submit a maintenance request, visit the resident portal here. In case of emergency, please call 911. Our team will respond to non-emergency work orders during regular business hours.

  • Lease renewal notices are delivered 60 days before your lease end date. Renewals can be completed on the resident portal here or in person.